Complaints and Other Feedback

The GP Patient Survey

The GP Patient Survey is an independent survey run by Ipsos on behalf of NHS England. The survey is sent out to over two million people across the UK. The results show how people feel about their GP practice. You can find out more information by clicking here.

Friends & Family Test

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment. You can find more information here.

Compliments, Comments and Complaints

If you would like to send us any compliments, comments or complaints, please write to us and either drop into, or post to, the surgery. 

 

Patient Participation Group (PPG)

We run a patient participation group where you get to have your say on how the practice is run. If you are interested in joining, please call reception on 0151 427 6239.