Self-refer



There are lots of services you can access without needing the GP to refer you. 

Alder Hey Symptom Checker

Alder Hey now have a symptom checker which you can use to find information on your child's symptoms. You can find out more and access the checker here.

Live Well

Live Well is a directory of care and support services, activities and information covering Knowsley, Liverpool, and Wirral. thelivewelldirectory.com

LWH Maternity Service

Just found out you’re pregnant? all you need to do is call 0151 247 4747 to arrange your first appointment with the LWH maternity service, or you can complete their online pregnancy booking form and a member of the booking team will contact you to arrange your first appointment.

Smoke Free Liverpool

Free face-to-face support, via a number of community clinic across Liverpool, to get to know you and help you succeed in stopping smoking. Call 0800 061 4212 or 0151 374 2535. You can also text QUIT to 66777 or visit smokefreeliverpool.co.uk

We Are With You

Whether it’s your own or somebody else’s drug or alcohol use that you’re worried about, our team of dedicated professionals will be able to support you to start to move forward in your life.  We work with individuals from the age of 18 and over. Call 0151 541 2856 or visit https://www.wearewithyou.org.uk/. You can also visit them at their address: 2-12 St Mary's Road
Garston, Liverpool, L19 2RY. 

Liverpool Community Alcohol Service

The Liverpool Community Alcohol Service (LCAS) works in local communities across Liverpool. Around 75 clinics are held each week at easily accessible sites. LCAS brings together the skills and knowledge of specialist qualified alcohol nurses and alcohol health workers to deliver a recovery focused service to those struggling with their alcohol intake. Call on 0151 471 7784 or visit merseycare.nhs.uk/our-services/a-z-of-services/alcohol-services/alcohol-services-for-people-in-liverpool/

Talk Liverpool

A free NHS service offering psychological therapies to adults in Liverpool who are feeling depressed or anxious. Our range of treatment programmes are designed to give you the right information and to help you develop the skills you need to overcome your problems. We have a range of options on offer, including short courses which run regularly in locations near you, or online help which you can use at home or at a local venue. Call on 0151 228 2300 or visit https://www.talkliverpool.nhs.uk/contact-us/

Liverpool Bereavement Service

Liverpool Bereavement Service has been supporting people experiencing loss and bereavement since 1998 and has developed a sensitive and effective service, available to all to access. Call 0151 236 3932 or visit https://liverpoolbereavement.com/

James' Place

We provide a service to men in suicidal crisis. Contact us by phone or the form on our website. We will ask a couple of questions to make sure that we can help, and will arrange a time for you to come and meet us. Our service is for men and those who identify as men, over 18. Call 0151 303 5757 or text JP to 85258. You can also visit jamesplace.org.uk

Women'S Health Information and Support Centre

WHISC - The Women’s Health Information & Support Centre - is a charity dedicated to improving the health and wellbeing of women and their families throughout Liverpool and the surrounding areas. Drop-in anytime between 10am-4pm, Monday to Thursday at WHISC, 120 Bold Street, Liverpool, L1 4JA. Call on 0151 707 1826 or visit https://whisc.org.uk/

Local Solutions Domestic Abuse Service

Domestic abuse is widespread and can affect anyone. It applies to women and men of any age, race and social class. Local Solutions operates three specialist services to support victims of domestic abuse and their families. Call on 0151 709 0990 or visit https://www.localsolutions.org.uk/north-west-services/16-domestic-abuse

In case of emergency dial 999. The 999 call system allows all 999 callers to access support if they are unable to speak during the call. It is important that either a noise is made or that 55 is pressed. For example, if you can only make noise, such as tapping the handset, coughing, crying or even talking to the offender, then these actions will alert the attention of the BT operator.

British Pregnancy Advisory Service

We will talk with you about your thoughts and feelings regarding the pregnancy. This discussion is focused completely on your needs and options available to you. Initially you will be seen on your own to talk about the pregnancy and about your options. Call on 03457 30 40 30 or visit bpas.org

Sexual Health Liverpool

Website which lists details for all the sexual health services in Liverpool, including SAFEPlace, Armistead, Abacus, Brook, the Axess Clinic (GUM). Visit sexualhealthliverpool.co.uk

Young Person's Advisory Service

Established in 1966 YPAS is a charitable sector organisation that supports children, young people and families to address their mental health and emotional well-being difficulties. The delivery of our citywide services includes: primary schools, secondary schools and across three locality community hubs. Call on 0151 707 1025 or visit ypas.org.uk

Child and Adolescent Mental Health Services

Offering specialist services to support children and young people in Liverpool and Sefton, up to the age of 18, who are experiencing mental health difficulties. They also provide support to their families or carers.

In addition to referrals from Health Professionals, they accept referrals from parents/carers and children/young people referring themselves. Visit the webpage below and complete the relevant referral form. Call 0151 293 3662 Monday to Friday, 8am to 5pm. Or visit alderhey.nhs.uk/services/camhs

Fresh Child and Adolescent Mental Health Services

In summer 2015 a group of young people who had experience of CAMHS launched a campaign, with the support of Alder Hey, to fight the stigma of mental health. This ‘FRESH’ look at mental health aims to promote and increase understanding of mental health conditions, as well as change the way specialist mental health treatment is delivered and improve the experience of other young people. Visit http://www.freshcamhs.org/

Eating Disorders Young People's Service

Provides treatment to children and young people with Anorexia Nervosa, Bulimia Nervosa and Eating Disorders Not Otherwise Specified (EDNOS) and Binge Eating Disorder in Liverpool and Sefton. This dedicated Community-based service provides a timely access to multi-disciplinary assessment and intervention to children and young-people from across Liverpool and Sefton up to the age of 18. Self-Referrals can be made by contacting the Single Point of Access Team (SPA). Call 0151 293 3662 or visit https://alderhey.nhs.uk/services/eating-disorder-young-peoples-service

Citizens Advice 

Free, confidential and independent advice to help people resolve the many problems they face; from money and benefit issues to problems at work or with housing. Visit https://www.citizensadviceliverpool.org.uk/get-advice

Sunflowers Support for people living with cancer

Sunflowers is an independent charity which exists to improve the lives of local people affected by cancer: patients, survivors and carers. Our service is managed by a small staff team and supported by a team of highly skilled volunteers. We offer a wide range of weekly activities, workshops and courses. Visit liverpoolsunflowers.com/contact-us/

Ear Syringing 

This service is provided by the District Nurses at the Treatment Rooms. Please note that ears aren't "syringed" any more, this was replaced years ago by a much safer technique using a gentle warm water irrigation - but the name has stuck! Call 0300 7900142 or visit https://www.merseycare.nhs.uk/our-services/physical-health-services/treatment-rooms/liverpool-treatment-rooms-service

Podiatry Service 

The podiatry service treats and manages foot complications related to diabetes and other disorders that may affect the feet; arthritic conditions and those that affect circulation, nervous and musculoskeletal systems. If you can come to the clinic, you can refer yourself. Complete this application form, then email it to podiatry.referral@merseycare.nhs.uk. Or call 0151 295 9090 or visit https://www.merseycare.nhs.uk/our-services/physical-health-services/podiatry-service/

Bladder and Bowel Service - Adults and Children

Our team of nurses offer advice, assessment, treatment for managing bladder and bowel dysfunction to patients who are registered with a Liverpool GP. Please see their web page for more information. To self-refer, call their office on 0151 295 3993.